We are seeking a dedicated Resident Liaison Officer to serve as a vital link between residents and project teams during ongoing developments. The successful candidate will facilitate clear communication, address concerns, and ensure community engagement throughout the project duration. Pay: From £32,000 per annum + 3k car allowance Start Date: April 13th Location: Warrington Responsibilities: * Act as the key liaison between residents, clients, and on-site teams * Manage consultations and lead all pre-commencement communications * Anticipate resident needs and provide support to minimise disruption throughout works * Coordinate trade schedules to maintain smooth, efficient workflows * Provide ongoing aftercare, addressing issues promptly and ensuring a positive resident experience Experience * Prior experience as a RLO/TLO * Act as the primary point of contact for residents, ensuring clear communication and a positive experience throughout the refurbishment works * Deliver pre-start engagement with residents through letters, calls and home visits to prepare them for upcoming works * Organise and attend resident consultations, open days and community engagement activities * Coordinate appointments between residents and site teams to ensure works are carried out efficiently while minimising disruption * Identify and support vulnerable residents, ensuring any additional needs a...