Siamo Recruitment are looking for ane experienced lettings Branch Manager to join an award winning estate agents in Leamington Spa CV31.
Role features
Salary: £40-50k basic salary, depending on experience, plus bonus commission potential of £3-5k
Location: Based in Leamington Spa, and surrounding areas
Contract: Full-time, permanent. Role to start in September 2025
Working pattern: Monday – Friday 09:00-17:30 and 1 in 4 Saturdays 09:00-15:00. 22 days annual leave, plus bank holidays, rising with years of service.
Responsible for: Overall day-to-day effective operations of the Lettings and Property Management functions
About the Company
If you’re looking to join a supportive, motivated team and be part of our next chapter, we’d love to hear from you.
An ambitious, independent lettings and estate agency with deep roots in Warwickshire who have built a reputation for doing the right thing for their customers – always with integrity, professionalism, and a personal touch. The team is a vibrant mix of experienced, driven, and friendly professionals who are passionate about delivering exceptional service in everything they do.
They manage a diverse portfolio of student and residential lets, as well as property sales and full property management services. Combine local knowledge with a forward-thinking approach, and their excited to be expanding.
Purpose of the role
To oversee and provide empowering and enthusiastic leadership to operational teams, in order to run a high-performing lettings and property branch function for the benefit of our customers and clients.
To run an effective, customer centric lettings function, building strong relationships with new and existing clients and being a key point of contact. Leading and empowering the lettings team to deliver results against targets, making key commercial decisions and reporting on progress against targets.
To run an effective, customer centric property management function, ensuring that the team deliver on customer service standards and compliance and any changes in legislative or business requirements are planned and implemented effectively.
Duties and responsibilities
Creating and maintaining strong relationships with landlords, tenants and key stakeholders
Overseeing an extensive portfolio of properties across both the residential and student sectors, ensuring effective management and compliance
Drive revenue and look for new and innovative ways to increase the overall lettings and property revenue streams
Attending/overseeing lettings valuations with property market knowledge to win business
Oversight of onboarding new stock
Anticipate changing business needs, develop proposals and implement them
Supporting, empowering and guiding the team to achieve personal and branch goals
Training and development of the team
Management of escalations from landlords and tenants
Stay informed and up to date on legislation and upcoming changes, and adapting the operation and training the team, as required
Produce and present reports and commentary against targets
Ensure all properties and processes meet legal, safety, and compliance standards
Lead the property management team to achieve targets and resolve escalated issues
Oversee seasonal operations and large maintenance or refurbishment projects
Work as part of the leadership team to improve processes and meet business goalsKey skills and experience required
Essential
Proven experience in a lettings management or senior lettings role
Proven experience managing residential and HMO portfolios
Experienced at listings' valuation, negotiation and instructions and driving new business
Strong knowledge of the local property market and lettings legislation
Strong knowledge of property legislation, safety standards, money laundering, and data protection.
Excellent interpersonal and communication skills, with a proven ability to build strong professional relationships with tenants and landlords
Proactive and results-driven, with a focus on delivering exceptional service.
Highly organised, with strong attention to detail and the ability to manage multiple tasks effectively
Ability to manage, motivate, and develop a team.
Confident in successfully managing landlord, tenant, and contractor relationships.
Skilled at resolving escalated complaints and operational issues.
Able to coordinate seasonal operations and multiple projects.
Proficient in property management software and Microsoft Office.
Comfortable approving invoices and monitoring budgets.
Flexible and adaptable to changing business needs.
Proficient in using property management software and Microsoft Excel
Flexibility to travel for the needs of the role, own car is required
Desirable
ARLA/Propertymark qualification
What they offer
A supportive and collaborative working environment
Competitive salary with performance-based bonuses
Opportunities for professional development and training
Flexibility to shape and grow the role in an ambitious and growing property management companyIf you have the right exeprience and knowledge for this role then this could be for you. please apply directly or call us today on (phone number removed)