Maintenance Operative
Employment Type: Permanent
Hours of Work: 5 days per week on a rota basis, Monday to Sunday. Core hours 9:00am – 5:00pm, with participation in an on-call rota between 5:00pm – 9:00pm
Location: Saxmundham (base office), with home working and travel to properties in the surrounding area
Your next chapter
Travel Chapter is looking for a Maintenance Operative to join our team, based from our Saxmundham office. This role offers a great mix of independence, variety and pace. Saxmundham will be your base for equipment, vans and team connection, while your day-to-day work will be split between working from home and visiting our managed properties across the local area.
No two days look the same in this role. One day you may be fixing a maintenance issue, the next carrying out preventative checks, supporting homeowners, or keeping outdoor spaces looking their best. If you enjoy hands-on work, problem-solving on the go and a role where you can see the impact of your work every day, this could be the perfect fit.
You will need to be a confident driver. A branded company van will be provided for business use only.
What you’ll be doing
* Carrying out a wide range of general maintenance tasks across our managed properties
* Completing low-level gardening and outdoor upkeep, including mowing and basic grounds maintenance
* Taking a proactive, preventative approach to maintenance, identifying and resolving issues before they escalate
* Responding quickly and professionally to reactive maintenance needs
* Liaising directly with homeowners and guests, providing reassurance, updates and practical solutions
* Supporting our out-of-hours on-call rota between 5:00pm – 9:00pm, with overtime and retainer paid
* Updating systems and records accurately once work has been completed
* Ensuring all work is carried out safely and in line with health and safety requirements
This is a fast-moving role with plenty of variety, where organisation, adaptability and a calm approach under pressure are essential.
What you’ll bring
We know the perfect candidate doesn’t exist. If you’re excited by this role and can do most of the below, we’d love to hear from you.
* Experience in general maintenance, including painting and decorating, basic carpentry and simple plumbing tasks
* Confidence completing low-level gardening tasks such as mowing and basic outdoor upkeep
* A practical, common-sense approach to problem solving
* The ability to communicate clearly and professionally with homeowners and guests
* Basic computer skills to update systems and respond to emails
* A full UK driving licence
Experience re-sealing around shower trays and baths would be beneficial, as this is a regular task, but not essential.
What you’ll get
* 25 days’ holiday plus bank holidays
* A dedicated day off for your birthday or a loved one’s
* £500 contribution towards a holiday of your choice
* A paid day for charitable or volunteering work
* Friends and family discounts on holidays
* Life assurance
* Access to a range of social clubs and wellbeing initiatives
* Regular team and company social events, including our Christmas celebrations
Overtime and an additional £25 retainer apply for out-of-hours on-call work, whether or not you are called out.
Who we are
We’re Travel Chapter, the holiday home people. From cosy cottages to coastal escapes, we showcase great places to stay across the UK while supporting homeowners, guests and local communities.
The people behind our company are at the heart of everything we do. It’s a place where everyone is welcome, a place that’s friendly and fair, and a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day.
We are passionate about what we do and take a common-sense approach to getting things done. When things go wrong, we do everything we can to make them right, learning from it and adapting while staying curious and never standing still.
Diversity is key to our success and we work hard to be inclusive. Please let us know if you need any adjustments to the application or selection process so you can do your best. We’ll be happy to help.
INDALL