Business Fleet Account Assistant As our Business Fleet Account Assistant, you’ll be the go-to person who keeps our operations running seamlessly. By managing day-to-day administration, you’ll give our Lease & Business Development Manager (LBDM) more time to grow relationships and expand our customer base. Your mission: deliver seamless service for our TGB partners, brokers, and end-users — making every order and handover an example of excellence. Key Duties & Responsibilities TGB Lease Link Administration Manage the TGB Lease Link system from order entry to delivery Ensure SLAs are met and our reliability reputation is protected Customer & Broker Liaison Be the first point of contact for Lease Link customers and brokers Coordinate vehicle deliveries and collections Resolve queries quickly and professionally On-Site Coordination Monitor progress on orders Arrange PDIs and accessory fitting/inspection Support transporters during vehicle arrivals Showroom Handover Experiences Serve as Toyota & Lexus Business Champion Design and deliver memorable handover experiences for fleet, KINTO, and localisation customers Quotation Preparation Prepare accurate, competitive quotations across all sales channels and funding options Short-Term Test Drives Organise and manage short-term test drives Ensure vehicles are immaculate and ready on schedule Administration Handle invoicing, registration approval, payment processing, and compliance tasks Manage ad-hoc administrative duties to keep operations smooth Customer Communications Be the on-site business-hours contact for calls and emails Provide prompt, professional responses to enhance customer satisfaction What We’re Looking For Proven admin experience in the motor-trade or fleet sector Strong organisational skills and a proactive, “get-it-done” approach Excellent written and verbal communication skills Experience with CRM/lease-management systems (TGB Lease Link a plus) and MS Office Customer-focused mindset with the ability to manage multiple priorities Why Join Us? This is your chance to develop specialist knowledge in a dynamic motor-trade environment. You’ll work hands-on with sales support, fleet operations, and customer engagement — all while helping our team deliver industry-leading service. If you take pride in keeping things running flawlessly and creating standout customer experiences, we’d love to have you on board. Apply now — and help us raise the standard for fleet account administration. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.