Panel Executive
Home Conveyancing Panel Assistant
We are seeking an individual looking for an opportunity to work within the Property industry and join our Home Conveyancing panel team in Manchester.
Salary – OTE - £27,400
You will be working as a part of a team to support the relationships between Connells Group Estate Agency and a portfolio of Legal Conveyancing panel partner firms, ensuring that the Conveyancing panel firms deliver expected service for Purchasers and Sellers when moving home.
Day to day resolving queries from Estate Agency branches and Conveyancing panel partner firms, working with a strong competency framework, enabling you to learn about the property industry along the way.
Key roles and responsibilities of the Home Conveyancing Panel Assistant:
1. Supporting the panel team with Estate Agents, Financial Services, Property Purchasers and Sellers and Conveyancing panel partner firms regarding property transactions.
2. Monitoring emails and processing queries, within ‘Service Levels’ and following correct escalation processes.
3. Maintaining a good working relationship with the Conveyancing panel partner firms and supporting relationship management to enable enhanced performance.
4. Supporting with invoicing queries and property purchase search queries.
5. Working with Property case management systems.
6. Supporting internal sales and field sales teams with advocacy and a focus on One Connells Team.
Experience you have that will set you up for success:
7. You will have thrived and enjoyed working in fast paced, high performing, customer centric environments
8. A good understanding of how to interpret data.
9. Experience within conveyancing, estate agency or a similar environment is preferred but not essential
10. You can identify and solve problems and have a ‘can do’ approach
Benefits of being a Home Conveyancing Panel Assistant:
11. Full training provided with a clear competency pathway
12. Hybrid working.
13. Clear career progression
14. Company Pension
15. Discounts on estate agency, mortgage, conveyancing and surveying services.
16. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
17. Nuffield Health Screening – discounted medical assessment to provide an in depth picture of your health.
18. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.