Job Description
An international organisation is seeking an IT Lead to support and develop its local IT environment, acting as the senior on-site point of ownership for IT services and infrastructure, with a strong focus on Azure and Microsoft cloud technologies. The role will combine hands-on technical responsibility with oversight of day-to-day IT operations, acting as a senior point of escalation and supporting the development of less experienced team members. Working closely with a central IT Operations function based in Europe, you will play a key role in maintaining stable, secure systems while helping to prioritise workloads, manage incidents and improve overall service delivery. This position offers a broad scope across infrastructure, end user support and cloud technologies, with Azure and Microsoft 365 forming a core part of the environment. Key Responsibilities:
* Acting as the lead IT presence on site and primary escalation point
* Managing and prioritising incidents to ensure effective resolution
* Supporting and developing junior team members and IT support staff
* Managing and supporting Azure and Microsoft 365 environments
* Supporting infrastructure, networking and endpoint environments
* Leading system builds, configurations and deployments
* Contributing to service improvements and operational best practice
* Working closely with the wider business to support day-to-day IT needs
Background and Experience:
* Experience operating in a senior IT support, infrastructure or systems role
* Strong hands-on experience with Azure, including administration and support
* Experience managing Microsoft 365 environments
* Experience supporting Windows desktop and server environments
* Good understanding of networking fundamentals (LAN, WAN, firewalls, WiFi)
* Experience with device builds, deployments and end user support
* Comfortable acting as a senior on-site IT lead within a wider international IT structure
* Ability to manage and prioritise workload in a fast-paced environment
Further details will be shared as the process progresses.