JTP System Administrator, JTP System Administrator
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Role Overview
In Pilgrim’s Europe, we are committed to providing cutting-edge HR technology that supports our teams. We are seeking a JTP Systems Administrator who shares our passion for creating a seamless employee experience.
The JTP Systems Administrator is part of the HR Systems Team, responsible for delivering high-quality, cost-effective people information services to Business Units. The role involves supporting our investment in technology to enhance efficiencies and workflows, mainly focusing on the talent cycle and organisational Engagement Survey across Pilgrim’s and JBS Europe.
Key Responsibilities
* Manage system configurations for the JTP Talent System, including employee data imports, updates, and managing cycles for 360, 9Box, Development Plans, and Engagement Surveys.
* Troubleshoot and resolve system issues, perform scheduled activities, and recommend solutions to meet requirements.
* Ensure data integrity, perform scheduled tasks, and support smooth operation for all employees.
* Coordinate annual cycles with Business Leads and support HR users and employees by resolving tickets within SLAs.
* Manage and generate HR reports, dashboards, and analytics to provide insights into employee trends, engagement, and performance.
* Partner with Business and IT stakeholders to ensure system integration, updates, and best practices are followed.
* Identify, test, and implement system enhancements and new modules, coordinating with stakeholders and managing testing cycles.
Essential Criteria
* Experience supporting HR and payroll systems, including user support, managing access, troubleshooting, and reporting.
* Strong planning, prioritisation, and organisational skills.
* Analytical and critical thinking skills for data management and issue resolution.
* Ability to build effective relationships with internal and external stakeholders.
* Proficiency in data handling, reporting, and testing procedures.
* Experience in managing system enhancements independently.
Desirable Criteria
* System administration experience in JTP or similar HRIS systems.
* Experience in manufacturing environments.
* Attention to detail, problem-solving skills, and commitment to high-quality service.
* Strong Microsoft Excel skills.
* Ability to work under pressure during peak periods.
* Project support experience and familiarity with employee survey systems.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industry: Food and Beverage Manufacturing
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