Royal United Hospitals Bath NHS Foundation Trust
Senior Medical Secretary
The closing date is 14 April 2026.
We’re looking for an organised, proactive and supportive Senior Medical Secretary to join our Trauma & Orthopaedics team. In this key role, you’ll provide high‑quality secretarial support to named consultants while leading and coordinating a team of administrative staff to ensure a smooth, efficient and patient‑focused service.
About the Role
Provide a full medical secretarial service, including audio/copy typing, letter production, diary management and handling calls and enquiries. Support consultants with meeting preparation, correspondence, patient appointments and clinic organisation. Act as a central link between the multidisciplinary team, helping maintain excellent patient pathways. Use and develop departmental IT systems and ensure accurate records and processes.
Main duties of the job
Leadership Responsibilities
* Supervise secretarial staff, coordinate workloads and ensure consistent service cover.
* Assist with recruitment, induction, appraisals and identifying training needs.
* Support performance management and maintain a positive, professional team environment.
* Manage office resources, equipment and stationery.
RTT & Administrative Expertise
* Act as the administrative lead for RTT, tracking potential breaches and supporting accurate clock‑start/stop processes.
* Provide training and troubleshooting support to admin staff.
* Help drive improvements in office systems and service efficiency.
Qualifications & Experience
* Experience of managing administrative staff.
* Previous medical secretary experience.
* Knowledge of orthopaedics.
* Knowledge of RUH IT systems.
* At least 2 years of medical secretary experience.
* At least 2 years of RUH IT experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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