What We Can Offer You
* Generous holidays entitlement
* 20% discount in our onsite award-winning Farm shop Fodder
* 50% discount at Harrogate Sports and Fitness centre
* 2 x staff social events
* Company Pension Contribution
* Access to an Employee Assistance Programme and a GP helpline
* Non-Contributory life assurance of 4x annual salary
* Complimentary Great Yorkshire Show tickets after qualifying period
* On Site Parking
* Work life balance
* Time off during Christmas period
Key Responsibilities
* Ensure the venue is prepared for arrival according to the client's specification, setting out furniture, installing electrical cables and AV equipment, etc. This is a hands‑on role.
* Contribute to the overall organisational goals.
* Be an integral part of the events team.
* Display the values of the Society.
* Support the Senior Event Managers and Event Managers in the successful delivery of events.
* Manage all contractors, sub‑contractors and casual workers as required by events.
* Ensure the venue is excellently presented, assisting with cleaning of the venue, including floors, kitchens, toilets and any other areas so they meet the company standards for cleanliness.
* Ensure client expectations are met and, where possible, exceeded.
* Ensure a positive customer experience by overseeing all aspects of their experience.
* Support the sales team with show rounds and proposals by providing operational knowledge and guidance.
* Work as part of the events team to ensure efficiency and control costs to deliver expected margins.
* Ensure health, safety and wellbeing standards are continually monitored and improved, and play an active part in carrying out any testing requirements according to legislation and our H/S policies.
* Encourage a one‑team environment.
* Identify opportunities to improve operational performance and visitor experience.
* Key holder.
* Ensure the service of alcohol complies with our Premises License and is delivered to the expected standard.
General Responsibilities
* Health and Safety – Contribute to maintaining high health and safety standards and ensure compliance with all applicable legislation.
* Equality and Diversity – Treat everyone with dignity and respect, promoting fairness in the workplace.
* Act as an ambassador of the Society values.
Personal Skills
* Influential personality.
* Superb interpersonal skills.
* Outstanding teamwork qualities.
* Ability to identify issues and develop innovative solutions.
* Excellent verbal and written communication skills.
* Exceptional presentation, courteous and professional.
* IT knowledge including Microsoft Office and E500 Event Management.
* Focus, thoroughness, and keen attention to detail.
* Natural problem solver.
* Excellent planning & organisational skills.
* Remain calm and focused when under pressure.
* Driving licence.
Experience & Qualifications
* Experience of events planning, management, or operational delivery would be ideal but is not essential.
* Experience working in a team.
* Health & Safety qualifications – training provided.
* Personal licence holder – training provided.
* Accredited SIA Door Supervisor – training provided.
* First aider – training provided.
* Fire warden – training provided.
Practical Skills
* Forklift / Telehandler.
* IPAF 3a & 3b (Scissor Lift & Cherry Picker).
* Manual handling.
* Installation of AV & PA systems.
* Setting up the venue for a variety of events, including furniture and equipment.
* Cleaning and waste management.
Purpose of the Role
To work as part of the operations team in our event venues to ensure the continued success of the organisation. Working closely with the Senior Event Managers and Event Managers to deliver safe and successful events.
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