Join Our Team as a Customer Service Advisor! Are you a people person with a passion for delivering top-notch customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we have the perfect opportunity for you! Position: Customer Service Advisor Contract Type: Permanent Location: Warwick Working Hours: Monday to Friday Salary: £24,500 Working Model: Hybrid What You'll Do: As a Customer Service Advisor, you will be the heartbeat of our customer interactions. Your role will involve: Delivering Outstanding Service: Provide exceptional customer support through various channels, including phone, live chat, and email. Handling Inquiries: Address customer inquiries promptly and ensure timely follow-through on all requests. Documentation: Accurately document customer interactions and maintain updated records. Liaison Role: Act as a bridge between customers and internal departments, ensuring seamless communication. Reporting: Assist with reports and spreadsheets, maintaining accuracy in data input. Professional Representation: Represent the organisation with professionalism and integrity. Who You Are: We are looking for someone who possesses: Customer Service Experience: Previous experience in a customer service role is preferred. Excellent Communication Skills: Strong verbal and written communication skills are essential. Problem-Solving Ability: You have a knack for resol...