Digital Collaboration Team Lead United States / London, UK / Amsterdam, NE Monday – Friday 8:00 am – 5:00 pm Remote The Digital Collaboration Team Lead is responsible for guiding a globally distributed team of engineers and specialists in delivering seamless, secure, and innovative collaboration solutions across Microsoft 365 platforms. This role ensures operational excellence, drives strategic initiatives, and fosters a culture of knowledge sharing and continuous improvement. Some things you will be doing: Lead and mentor a team of engineers supporting Exchange, Teams, SharePoint, OneDrive, Power Platform, and Power BI Oversee project execution, including migrations (e.g., EXO), licensing transitions, and collaboration tool enhancements Coordinate weekly and bi-weekly team meetings to align on priorities, review ticket queues, and ensure cross-functional communication Collaborate with stakeholders across Enterprise Technology, CRM, and Security Operations to align on goals and deliverables Represent the team in leadership forums and contribute to strategic planning and capability assessments (e.g., C&C Skills Matrix) Maintain documentation and knowledge bases to support onboarding, training, and operational continuity What technical skills, experience, and qualifications do you need? 2+ years of experience leading technical teams in a digital workplace or collaboration-focused environment. At least 10 years of experience in Microsoft 365 services, particularly Exchange, Teams, SharePoint, and Power Platform. Familiarity with licensing models and governance in Microsoft 365 Strong communication and stakeholder management skills. Experience with IT service management, project coordination, and cross-functional collaboration. Preferred Attributes Passion for digital transformation and user-centric collaboration. Ability to manage ambiguity and drive clarity in fast-paced environments. #CSC #CSCCareers #LI-HL1
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