About The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision: business as a force for good. Over 40 years later, we are pioneering cruelty‑free beauty at every step. The original ethical beauty brand, we empower people and enrich our planet. Our activist roots drive everything we do – from iconic window posters to vegetarian products and bold campaigns. We stand up, speak truth, and do things differently.
Job Description
As part of our dedicated team of consultants you will offer advice to customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins, and proactively engage customers to experience a range that suits their preferences and lifestyle.
More About the Role
* Learn and understand our products – they are packed with natural ingredients sourced ethically via Community Trade programmes. We are not just selling a skin‑care routine; we help communities build a better life.
* Learn our customer’s needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good.
* Support the store management team in driving sales and profit through exceptional customer service.
What We Look For
* Interest in connecting with customers to drive engagement.
* Open availability for evening, weekend, and holiday shifts.
What We Offer
* Comprehensive onboarding to your new position.
* Training hours for you and your team as needed.
* A 50% discount on regular products and 30% on gifts.
* Freebies – when we launch new products, we want our teams to be the first to fall in love with them.
* Volunteer time so you can spend time with the causes that matter to you.
* Ability to make connections with community partners to drive local activism.
* Uniform – we don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you; wear what feels good.
* Opportunities to grow within the brand.
* Encouragement and support to be exactly who you are – employees may join any or all of The Body Shop’s Inclusion & Belonging Networks, including TBS Together Pride, SEEN Ethnicity, GO Far Gender, and This Ability Disability Network.
Talent Drivers
* Collaborative Skills
* Personal Conduct
* Commerciality
* Purpose
Seniority Level
* Entry level
Employment Type
* Full‑time
Job Function
* Other
* Online Media
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