Job Description
Job Title: Resident Liaison Officer - Kitchen & Bathroom Refurbishment Project
Location: Thurrock, Essex (with travel to scattered properties across the borough)
Pay: £18:59 per hour
Contract Type: Temporary with a chance to go Permanent
Contract Duration: Until July 25th with further work being released
Exciting Opportunity:
Join a dynamic team for a rewarding temporary role as a Resident Liaison Officer. This crucial position will play a key part in a significant kitchen and bathroom refurbishment project across scattered social housing properties in Thurrock, Essex.
About the Role:
As a Resident Liaison Officer, you will be the vital link between tenants and the project team. You will build strong relationships with residents, ensuring a smooth and positive experience throughout the refurbishment process.
Key Responsibilities:
1. Champion of Tenant Satisfaction:
* Proactively engage with tenants, providing clear, concise, and empathetic communication.
* Conduct pre-works visits to discuss the project scope, answer questions, and address any concerns.
* Maintain regular, open communication with tenants throughout the project, providing updates and proactively addressing issues.
2. Project Coordination & Support:
3. Coordinate appoi...