You'll lead a diverse portfolio of venues across Hampshire, delivering fantastic visitor experiences and operational excellence. You'll inspire and develop venue teams to drive financial performance, and balance commercial success with cultural and community impact. Reporting to the Head of Venue Operations, you’ll play a central role in bringing Hampshire Cultural Trust’s 2030 and visitor experience strategy to life.
You’ll have extensive experience managing multi-site, customer-facing operations and leading high performing teams to achieve fantastic results. You’ll also have a proven track record of driving operational excellence through your teams. Strong financial and commercial acumen, including P&L and budget management, is essential, along with excellent stakeholder engagement skills. A full driving licence and the flexibility to travel between sites are required.
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture. We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff. We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.
Benefits
* 25 days annual leave + bank holidays (pro-rated for part time working)
* 7.5% Employer pension contributions
* Generous occupational maternity, adoption and paternity pay
* Enhanced occupational sick pay
* Generous compassionate leave scheme
* Paid emergency leave
* Industry leading Employee Assistance Programme
* Access to same day GP appointments for employees and their immediate family
* Octopus Electric Vehicle Lease Scheme (terms and conditions apply)
* Life assurance scheme (x3 annual salary)
* Interest-free Season ticket loans and travel loans from first day of employment
* Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)
* Access to free eye tests and vouchers towards glasses for VDU use
* Free flu vaccination vouchers
* Cycle to Work Scheme
* Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)
* Opportunities to learn, develop and progress
* Free tea and coffee
* Team Card - Free access to venues for friends and family, and discounts across café and retail.
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