How you'll help us live our purpose:
We've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.
It's a purpose that drives everything we do and one we're proud of. And you can play your part too join our Direct Mortgage Unit as a Mortgage Consultant Team Manager and you could lead a team of Mortgage Consultants to give our members the great service we pride ourselves on via our telephony channel.
The role will be based on site at our Cobalt Office, just 10 minutes away from the vibrant city of Newcastle. Our Direct Mortgage Department is open Monday to Friday 8am-6pm and Saturdays 9am-5pm and you will work 35 hours per week including approximately one in six Saturdays.
How you'll make a difference:
As a Mortgage Consultant Team Manager you will manage a team of circa 7 telephonyMortgage Consultants to achieve their personal and collective objectives. You'll be responsible for the direct supervision and competency status of all colleagues within the team and for the delivery of effective coaching. You'll support to enable them to provide appropriate advice and act in the best interest of customers whilst meeting all FCA/PRA regulatory requirements.
What you'll bring to the role: