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Payouts administrator

Watford
Turtl. Agency
Posted: 17h ago
Offer description

Join a High-Energy, Customer-First Finance Team!


About the Role:

Are you looking for a role that mixes precision, people skills, and pace? We’re on the hunt for an enthusiastic and detail-loving Payouts Administrator to become a vital part of our high-performing, supportive team.

You'll play a key role in our customers’ car-buying journey—helping to get the funds flowing smoothly between lenders, dealerships, and drivers so that our customers can hit the road in their perfect car, stress-free.


What You’ll Be Doing:

* Managing the loan payout process from start to finish, making sure everything runs like clockwork and stays compliant with FCA regulations.
* Being the friendly and informative go-to for customers during the payout process—keeping them in the loop on timelines and paperwork.
* Working with our sales team, national dealerships, and lending partners to keep everything moving quickly and accurately.
* Using our CRM system to process information and track progress.
* Keeping documentation in order and ensuring every ‘i’ is dotted and ‘t’ is crossed.


What We’re Looking For:

* Previous experience in an administrative role (bonus points for finance or automotive industry background!).
* Eagle-eyed attention to detail and excellent organisational skills.
* Top-notch communication—whether it’s over the phone or email, you know how to keep people informed and reassured.
* A team player with the confidence to take ownership of your workload.
* Comfortable with digital tools, CRM systems, and spreadsheets.


The Details:

* Salary: £25,000 – £30,000
* Performance-based commission available
* Hours: 09:30 – 18:00, Monday to Saturday (with a weekday off if you work Saturday)


Why You’ll Love Working With Us:

🌱 Brilliant coaching and mentoring from day one to help you grow

⚡ A buzzing, fast-paced workplace with real opportunities for progression

🎉 Regular team socials and fun incentives (think spot prizes, free food, and more!)

🧘 A supportive culture that values wellbeing, with access to an Employee Assistance Programme

🎂 Your birthday off – because cake > emails

🌟 Your potential matters – even if you don’t tick every box, we’d still love to hear from you!


Apply now and let’s get things rolling!

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