Job Title:
1st Line Controls Testing Manager
Overview:
Overview
The newly established Vocalink Control Office function is seeking Manager within the 1st Line Control Testing team to support the delivery of control testing activities, within Vocalink Limited (VLL). VLL is a Bank of England regulated, Critical National Infrastructure (CNI) company that enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions and every cheque cleared in the UK.
This role plays a key part in embedding a strong control environment by executing control testing, identifying control gaps, and supporting continuous improvement in risk management practices.
Key Responsibilities:
•Control Testing Execution
Conduct periodic testing of key and non-key controls in line with the Control Testing Methodology including IT general controls (ITGCs), application controls, financial, and operational controls, ensuring comprehensive coverage across all relevant business processes.
Evaluate compliance with internal policies, standards, regulatory requirements, and customer obligations.
Prepare and review control testing documentation, including test procedures, results, and identified gaps.
Ensure timely escalation of control deficiencies and support remediation tracking.
•Team Leadership, Collaboration & Stakeholder Engagement
Supervise and mentor junior team members (Senior Analysts), providing guidance on testing execution and quality assurance.
Support the Director of Control Testing in delivering the annual testing plan, contributing to team development.
Engage with 1st Line teams while coordinating closely with 2nd Line partners and maintaining effective liaison with Internal Audit.
Contribute to reporting for governance forums, including dashboards, thematic reviews, and trend analysis.
Partner with control owners, providing guidance on control effectiveness and remediation.
•Governance & Continuous Improvement
Support the development and refinement of control testing standards, tools, and methodologies.
Contribute to the maturity of the 3 Lines of Defence model and promote a culture of proactive risk management.
Stay informed on emerging risks, regulatory changes, and industry best practices relevant to operational, financial, and general business controls, and reflect these considerations in control testing activities.
Knowledge, Skills and Expertise (technical / role specific)
1Experience & Qualifications
•Experience in control testing, assurance, and risk management within a regulated environment.
•Strong investigative and analytical experience (e.g. enquiry, analysis, interviewing, testing), problem-solving, and decision-making skills.
•Understanding of control frameworks and standards (e.g., NIST, CRI, ITIL, ISO and PCI-DSS).
•Ability to assess control design and operating effectiveness in complex environments and to identify control gaps and improvement opportunities.
•Excellent communication and stakeholder engagement skills.
•Professional certifications such as IIA, CIA, ACA, ACCA, CIMA CISA, CRISC or equivalent is desirable.
2Preferred Skills & Attributes
•Bachelor's degree in a relevant field (e.g., Business, Information Technology, Risk Management).
•Good knowledge of controls (operational, financial, and IT general controls) across platforms and business processes.
•Proficiency in data analytics tools or similar control testing tools.
•Proficiency in Microsoft Office Suite (MS Word, MS Excel, MS Access and MS PowerPoint)
•Strong organisational skills with the ability to prioritise and manage multiple tasks.
•Self-starter with a continuous improvement mindset and a collaborative approach.To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.