Claims Adjuster
American International Group, Inc. Manchester, United Kingdom
We are seeking a junior claims professional to join AIG's Financial Lines claims team. The role involves handling Excess layer claims across multiple lines including Professional Indemnity, Directors & Officers, Employment Practice Liability, and Financial Institutions policies.
You will be expected to act with speed, composure, compassion, and knowledge to resolve issues. The position offers opportunities to drive continual improvement and influence claims handling processes. Your developing skills will enable you to deliver meaningful outcomes for our clients and stakeholders.
Responsibilities include:
1. Learning the end-to-end process of Financial Lines claims handling.
2. Complying with Financial Lines Claims Guidelines.
3. Supporting claims administration and providing excellent service to clients.
4. Gaining technical and legal knowledge in Financial Lines claims handling.
5. Building relationships with underwriting and other stakeholders.
6. Learning claims handling and adjusting, with potential to become a complex claims adjuster.
7. Collaborating with claims vendors and service providers.
8. Handling claims inquiries, coverage determination, quantum analysis, and legal liability assessments within authority limits.
9. Participating in quality assurance processes to improve claim handling.
10. Performing ad-hoc tasks as needed.
Candidate Profile:
* Interest in Financial Lines products and customer support.
* Understanding of law and legal principles.
* Strong communication skills, both written and verbal.
* Teamwork and stakeholder management abilities.
* Effective time management and prioritization skills.
* Adaptability, quick learning, and decisiveness.
Our culture emphasizes in-person collaboration, with team members primarily working in the office to foster effective teamwork and a supportive environment.
Benefits:
We offer a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development, reflecting our commitment to our employees.
About AIG:
AIG is a global leader in insurance solutions, committed to innovation and supporting individuals, businesses, and communities. We invest in our people through continuous learning and foster a culture of inclusion and respect.
Inclusion and Equal Opportunity:
We value diversity and are committed to creating an inclusive environment. We provide reasonable accommodations for applicants with disabilities. For assistance, contact candidatecare@aig.com.
Functional Area: CL - Claims
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