PositionMentor (Connect)
Location Flexible working- principally home based with some travel across Sunderland
Salary £25,664 + excellent benefits
Hours35 hours per week (flexible working)
Status Fixed term to 31 March 2026
Closing date 20July 2025
Are you a passionate person who aspires to build positive relationships, inspire positive change, and make a real difference in lifting people out of poverty? The Wise Group is a leading social enterprise, proud to make a difference in peoples lives by inspiring positive change.
Do you have the compassion and commitment to make a positive and lasting impact on those in our society needing the most help?
The successful candidate will be working to support those economically inactive with multiple barriers to work within those with disabilities in primary care and will play a key role in our enterprise. You will inspire positive change in your customers and strive to empower individuals to reveal the right journey into employment for them. Our service is unique in the sense that no two customers will have the same journey.
As a Mentor you will take ownership of your own caseload of customers, building a trusting relationship providing support and guidance to help them achieve their goals through multiple channels. You will achieve this through online delivery of our digital, life skills learning programme which has been co-developed by the Wise Group and service users.
You will provide compassionate and resilient support to customers with physical and mental disabilities helping them navigate challenging circumstances. In this highly rewarding role, digital skills and relational mentoring will be a key focus, showcasing the benefits of remote learning in a customer’s journey toward progress and sustainable change. Strong relationship-building skills are essential, as you will collaborate with colleagues, customers, and stakeholders. Since you will be supporting customers in accessing Connect, proficiency in Microsoft Teams and confident in using a CRM system to manage customer relationships efficiently in addition to being proficient in using Microsoft 365.
If this sounds like you, and you would like to know more, we would love to hear from you.
Please note that this position is subject to successful contract award with work anticipated to begin 1st August. We are building a pool of interested and experienced candidates so we can move quickly when we get the go ahead.
View the Role Profile for full details about this opportunity.
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