About The Role • To be the lead officer for quality assurance carrying out a range of pre, post and work in progress inspections, providing feedback to the Project Manager • To manage a portfolio of minor works • To provide regular updates and reports to the Project Manager • Act as the first point of contact in resolving complaints received from residents, their representatives, members of the public, Councillors, MP, Housing Ombudsman etc. • Deputise for their line manager when he/she is unavailable. • Attend team meetings and briefings and any relevant training courses. About You The successful candidates will have: • Building construction knowledge. • Knowledge of the CDM regulations. • Knowledge of building and planning regulations. • Experience working in a similar role within a building construction or refurbishment environment. • A working knowledge of health and safety legislation and bring any shortfalls observed to the attention of the person(s) concerned, as well as the Project Manager. • An attention to detail and a focus on quality outputs. • Ability to manage conflict. • Experience of using SOR’s, Quotes and Tenders. • Experience of using IT systems. • A flexible approach and ability to work across teams as business needs change. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependents • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. For a full job description, please visit our careers page