Retail Assistant
£12.83 per hour. Shifts vary between 6am to 10pm, mixture of weekdays and weekends required.
Location: Pease Pottage Services, M23 Junction 11, Brighton Road, Pease Pottage, Crawley, RH11 9YA.
Responsibilities
* Greeting customers with a warm and friendly welcome.
* Processing orders and requests in a timely and efficient manner.
* Delivering our brand standards to a level our customers expect.
* Resolving challenges and enquiries with a customer‑centric mindset.
* Receiving deliveries and replenishing displays for maximum product availability.
* Ensuring the workspace and store remain clean, tidy and welcoming.
* Working with colleagues to deliver a culture of togetherness and teamwork.
* Leaving customers with a memorable experience worth returning to.
* Helping prepare the store for the following day's trade.
Benefits
* Up to one week's discretionary bonus pay per year, paid in time for Christmas.
* Up to 60% colleague discount across franchise partner brands.
* Enhanced benefits including sick pay, family‑friendly benefits and life assurance.
* Development opportunities with funded qualifications.
* Weekly pay.
* Flexible working arrangements, including compressed schedules or fixed shift patterns.
Requirements
The role requires a dynamic individual who can effortlessly switch gears, thrive in fast‑paced, high‑energy environments while remaining focused and productive in quieter settings. Self‑motivation, adaptability, calm under pressure and momentum during lulls are key.
Role internally known as Customer Service Assistant.
Hourly rates of pay may differ for employees under 18.
Annual bonus scheme is equivalent to one week's salary based on average hours worked over a defined period.
Equal Opportunity
We value equality, diversity and inclusion and welcome applications from all backgrounds and experiences.
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