Service Team Leader - Main Dealer Location: Kidderminster, Worcestershire Salary: Basic £30,000 ; OTE £35,000 Hours: Full-timeAre you a motivated and experienced leader ready to steer a dynamic service team to success? We are seeking a talented Service Team Leader to join a reputable automotive service centre in Kidderminster. In this pivotal role, you will lead, motivate, and organise the service department to deliver outstanding customer service and operational efficiency, ensuring that every customer receives top-quality care and attention. Key Responsibilities as a Service Team Leader: Lead and organise the service department team, including Service Advisors, Senior Service Advisors, and Assistant Service Managers Ensure all service processes are completed accurately and efficiently, maintaining high standards of quality and customer satisfaction Act as a primary point of contact for customers, providing professional advice and resolving any issues promptly Collaborate with workshop team members to schedule repairs and service jobs effectively Monitor KPIs and drive continuous improvement initiatives to optimise department performance Uphold health and safety regulations and promote a safe working environment within the team Manage administrative tasks related to service bookings, invoicing, and vehicle tracking in line with company proceduresRequirements needed for the Service Team Leader role Proven experience ...