Overview
Join to apply for the Assistant Shop Manager role at TieTalent
Contract: Permanent
Salary: £23,391 per annum based on 35 hours per week
Location: 2a High St, Alcester, B49 5AD
Hours: 28 per week
Are you a retail expert passionate about making a meaningful impact? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This opportunity will enable you to sharpen your retail skills while supporting people in your community, across the UK, and abroad.
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
Responsibilities
* Collaborate with the shop manager to run a profitable, customer-focused shop that is the "window of the British Red Cross" on the high street.
* Work on the shop floor and coordinate activity behind the scenes; no two days are the same.
* Foster a brilliant shopping environment and provide an excellent customer experience in store.
* Oversee a team of volunteers, delivering induction, management, and development in collaboration with the shop manager.
Qualifications
* Experience in a shop environment with retail know-how.
* People-person who enjoys providing excellent customer experience, supporting a team, and engaging with people from all walks of life.
* Commercially savvy with an understanding of financial targets and measures, plus proven IT skills.
* Flexible to the needs of the store.
What you get
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension: Up to 6% contributory pension.
* Flexible working: We accommodate preferred work style where possible.
* Learning & Development: Wide range of career opportunities and comprehensive learning.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing: Access to mental health and wellbeing support.
* Team Working: Collaborative team environment supporting the charity's mission.
* Cycle to Work: Bicycle lease available.
* Season ticket loan: Interest-free loan for commuting expenses.
About the organization
At The British Red Cross, we pride ourselves on a diverse, inclusive workforce. We support networks including Race and Equality Network (REEN), LGBT+ Network, Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network to ensure staff can bring their whole selves to work.
Additional
Closing date: 23.59 on Monday 15 September 2025. We reserve the right to close the advert early.
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