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Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
* Lead an engaged team, focused on delivering a great customer experience and making it work for our customers.
* Ensure strict compliance with health and safety regulations at all times.
* Implement effective stock management controls to minimize wastage and ensure the kitchen has everything needed to serve customers.
* Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa and regular fixtures like Afternoon Teas.
* Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvements.
* Work as part of the Garden Centre Management team to deliver a safe working environment, a commercially successful store, and a great place for colleagues to work.
Who we are looking for
* You’ll bring a passion for hospitality with proven experience in restaurant management.
* Commercial awareness and understanding of budgets, profitability, sales, and improving operational efficiency.
* A proven ability to manage stock controls and adhere strictly to health & safety regulations.
* Ability to identify training needs and coach all levels of staff to deliver first-class customer service and a safe environment.
* Adaptability to act quickly and enthusiastically to changing priorities, workload, and regulations.
* Positivity in managing change, leading the team through each season with care and motivation.
* Demonstrate our values—being one team, getting better every day, bringing a smile, living and breathing gardens, and making it work for our customers.
What we offer
* Generous annual leave entitlement, with flexible holiday use and limited statutory days off.
* Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in food halls.
* Access to Wagestream for financial wellbeing support, early earnings access, savings, and financial advice.
* Support from Retail Trust, including confidential support, virtual GP, free counselling, and retail rewards.
* Access to Dobbies Academy for ongoing development through eLearning and training programs.
* A thriving, passionate, diverse culture committed to making it work for our customers.
About us
At Dobbies, we have a history dating back to 1865. Founded by James Dobbie, we are the only garden centre retailer with stores in every UK nation.
Our passion for gardens and plants makes us unique. We showcase this through our own brand and branded products, concession partners, and services, championing garden living year-round.
Many stores feature a restaurant or coffee shop, offering a relaxed environment for refreshments and meals.
We organize events and experiences to bring communities together and support a national charity partner through colleague and customer fundraising.
We are committed to being a great place to work. We encourage colleagues to be their best selves, share successes, and work together to serve our customers.
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