Grade UE03: £24,729 - £25,804 per annum (pro-rata if part-time) plus 15% Premium Band
CSG / Accommodation, Catering and Events
Full & Part-time positions available: 21 to 35 hours per week, working on a 5 over 7 basis, including weekends and varied shift patterns
Fixed-term: ranging from 25th May 2026 to 13th September 2026
Vacancies available: 17
Together we can do great things. Be part of something bigger.
The University isn’t just any employer. We are part of a local community and a contributor to global thinking, progress and research. In Edinburgh, you are in one of the world’s most attractive cities with active arts and social sectors, while working in a University that has made significant contributions to society, medicine, physics and teaching for over four centuries. Our people have helped create the modern world and are working on more ground-breaking technologies and practices.
From student accommodation to café’s restaurants and hotels, we are a 24/7 organisation that embraces the traditional and the modern in equal measure. From historical buildings to state of the art technical and research hubs our mission is to ‘enrich student learning and growth as well as impact our local communities’ and our values drive everything we do.
The Opportunity:
This is a fantastic opportunity for passionate and customer-experience focused individuals to join Accommodation, Catering and Events as a Summer Commercial Assistant to help our teams deliver a high, consistent standard of customer service.
The successful candidates will be based at our Reception Centre located at Pollock Halls; however, flexibility is required to support our other hotels which are offsite. Those successful in this role will work closely with the wider team to provide high-levels of customer service. This will involve dealing with in-person enquiries as well as communication via telephone and email.
This post is an excellent opportunity for both personal and professional development, with opportunities to cultivate customer service skills, take on additional responsibilities and enhance our reputation under our commercial brand.
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