Salary: £29,000 - 29,000 per year Requirements: Fluent in German (both written and verbal, ideally A2/B1 certified) Excellent communication skills in both German and English (read, write, email etiquette) Strong understanding of German & English grammar, articulation, and sentence structure Good understanding of all forms of public transport Skilled researcher comfortable using various online sources in different languages Keen attention to detail Self-motivated with a positive attitude QGIS skills are preferable Secondary language (either French or Spanish) is a plus Preferred 1 year of technical support and/or problem-solving experience Able to maintain focus and attention to detail on repetitive tasks Adaptable and eager to learn new projects and processes Good judgment and decision-making capabilities Any graduate educational background, ideally with a customer service background (not necessary) Responsibilities: Read and write provided text in the recommended format for real-time incidents Ensure Maps Data is current and up to date per real time Coordinate and adapt between multiple workflows in a fast-paced environment Analyze and interpret patterns and trends through web research Record findings by taking notes and using appropriate software Technologies: Support Web Cloud More: At GlobalLogic, we are a leader in digital engineering and support a vibrant culture where inclusivity and personal growth thrive. We offer a supportive environment that encourages our team to set high standards and create value while promoting fairness and embracing diversity. Our comprehensive benefits package includes healthcare, a competitive pension scheme, and opportunities for annual volunteering. With a variety of social events and a flexible hybrid working model, we are committed to employee wellbeing and career progression. last updated 7 week of 2026