Overview
Why join us?
Founded in Copenhagen in 2002 with the ambition of creating contemporary furniture, lighting and accessories for modern living, HAY’s vision is to create high-quality and well-designed products in collaboration with some of the world’s most talented, curious, and courageous designers. Through the commitment to sophisticated industrial manufacturing processes, HAY strives to make good design accessible to the widest possible audience.
SALES MANAGER, HOSPITALITY & SPECIFIER
Based in London (N1 7JQ)
Do you have an established network across specifiers, dealers, and hospitality end-users? Do you have a genuine service-mindset and thrive in supporting clients, delivering solutions, and going the extra mile for customers and team members? Would you like to work for an international design company, world renowned for high quality and well-designed products?
If yes, please read on!
About The Job
As Sales Manager, you will become a part of our UK Contract Sales team, and you will be reporting to our Contract Channel Director.
More Specifically, Your Tasks Will Include
Hospitality Growth & End-User Partnerships
* Drive HAY’s growth with hotel groups, operators, and large hospitality end-users.
* Build senior relationships to secure framework agreements, brand standards, and repeat business
* Identify and win new opportunities by engaging directly with developers, investors, and operators
* Lead the full sales cycle independently – from prospecting and concept engagement to project close
* Deliver tailored client presentations and position HAY as a preferred hospitality partner
* Provide ongoing service and support to ensure client satisfaction, project success, and long-term partnerships
Specifier Engagement
* Manage the UK & Ireland A&D network, building and maintaining strong relationships with key firms and contacts
* Act as a trusted partner for specifiers, providing product knowledge, project insights, and responsive service
Dealer Collaboration
* Manage day-to-day relationships with selected dealers in the contract and hospitality segment
* Support dealers with quoting, specification follow-up, and project conversion
* Drive dealer alignment with HAY’s commercial strategy to maximize pipeline delivery
Are you the Sales Manager we are looking for?
Role expectations
* Established network across specifiers, dealers, and hospitality end-users
* Exceptionally likable, approachable, and relationship-oriented – able to build trust quickly and foster long-term partnerships
* A genuine service mindset – thrives on supporting clients, delivering solutions, and going the extra mile
* Excellent communication, presentation, and negotiation skills, with a natural ability to connect with people at all levels
* Highly organized, with the ability to manage multiple stakeholders and complex projects simultaneously
* A proactive self-starter with strong commercial acumen, balanced by a collaborative team approach
Experience Required
* Proven track record in B2B sales within hospitality, contract furniture, interiors, or design-driven industries
* Fluent in English (written and spoken); other languages are a plus
* Availability of working full-time at our London Showroom
You want to be a part of HAY?
Then do not hesitate to send us your application and CV as soon as possible and no later than Sunday 12 October 2025. We evaluate candidates on an ongoing basis.
If you have any further questions regarding the position, please do not hesitate to contact John Cain at john_cain@hermanmiller.com.
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
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