Join North West Trucks and become part of a professional, customer-focused team supporting one of the regions leading commercial vehicle operations.
We are looking for an organised and enthusiasticService Receptionist / Administratorto join our busy depot inNorthwich. This is a fantastic opportunity for someone with strong customer service and administrative skills who enjoys working in a fast-paced environment.
Working Hours:Monday to Friday, 8.00 am to 5.30 pm or 7.00 am to 4.30 pm, Saturday morning on a rota basis, paid at overtime rate, 1 hour lunch break (unpaid).
Salary:£28,752.10 per annum
Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.
Key Responsibilities:
* Greeting customers and handling service enquiries professionally.
* Booking vehicles into the workshop and managing service schedules.
* Liaising with workshop staff and keeping customers updated on progress.
* Processing job cards, invoices, and service documentation.
* Answering telephone calls and responding to emails.
* Maintaining accurate records and supporting the service department administration.
* Delivering excellent customer service at all times.
Ideally, we are...