Team Leader – The Punchbowl, Lapworth
Are you passionate about delivering exceptional customer service? The Punchbowl in Lapworth is looking for a motivated and personable Team Leader to join our welcoming and professional team!
Known for our relaxed atmosphere and outstanding food and drink, The Punchbowl prides itself on creating memorable experiences for our guests. If you love working with people and want to be part of a supportive and dynamic team, this could be the perfect role for you.
What You’ll Be Doing:
* Lead, motivate, and support the front‑of‑house team to ensure smooth daily operations.
* Provide a warm and professional welcome to all guests and maintain high service standards.
* Take ownership of guest experiences, addressing feedback promptly and positively.
* Manage orders, service flow, and team coordination with the kitchen and bar.
* Assist with staff training, development, and performance management.
* Ensure all transactions are handled accurately and efficiently.
* Oversee opening and closing procedures, ensuring compliance with health, safety, and hygiene standards.
* Maintain a clean, organized, and professional dining environment.
What We’re Looking For:
* Previous experience in a front‑of‑house or customer‑facing role; supervisory or leadership experience is a plus.
* Strong communication and people management skills.
* Ability to motivate a team, solve problems, and make quick decisions under pressure.
* Professional, approachable, and positive attitude.
* Highly organized with strong attention to detail.
* A reliable, adaptable team player with a passion for hospitality.
Why Join Us?
* Competitive salary and tips
* Supportive team environment with room for growth
* Flexible working hours
* Opportunity to work in a respected and well‑established venue
If you’re ready to deliver outstanding service and be part of a vibrant team, apply today and help create memorable experiences at The Punchbowl!
Apply now – we’d love to hear from you!
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