Are you a hands-on leader with solid technical knowledge of fire and security systems? We’re looking for a Service Manager to take charge of service delivery across a growing portfolio in the Wiltshire area.
This is a key office-based role, ideal for someone who thrives on operational efficiency, leading small engineering teams, and ensuring service excellence in line with industry standards.
🔧 Key Responsibilities:
* Plan and allocate fault and service work for engineers
* Supervise, mentor and technically support engineers and office admin staff
* Maintain accurate job records and CRM updates
* Monitor performance against KPIs (SLA, FTF, PPM Completion)
* Ensure compliance with NSI, BAFE, HSE regulations
* Support occasional technical queries and attend client meetings
✅ What We’re Looking For:
* 3–5 years of supervisory experience in fire & security service delivery
* Technical understanding of systems like Texecom, Avigilon, Advanced, 2N, AJAX
* Strong administrative, planning and organisational skills
* Confident communicator across engineers, clients, and suppliers
* Full UK driving licence (NSI/BAFE certifications preferred)
🎁 Benefits Include:
* Tailored Training & Development opportunities
* 20 days holiday (rising to 25 with service)
* Laptop and mobile phone provided
* Friendly and supportive team environment
About Marble Talent
As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates