We are The Perfume Shop, a leading retailer specialising in fine fragrances committed to creating a welcoming and professional environment for both customers and staff. We are currently seeking a dynamic and passionate Store Manager to lead the operations at our Belfast store.
Location: Belfast, Northern Ireland, United Kingdom
Contract: Permanent, Full‑time – 37.5 hours per week – Salary: £30,931 per annum.
Responsibilities
* Motivate, develop and support a diverse team to deliver exceptional customer service and achieve key performance targets.
* Deliver the store’s daily, weekly and yearly sales, service, profit & loss targets.
* Review store performance, identify challenges and implement action plans.
* Ensure the store is opened and closed on time, adhering to all security procedures; manage key holder responsibilities.
* Prepare and issue store rosters and inventory management plans.
* Maintain stock accuracy, minimise loss and oversee stock replenishment.
* Coach and mentor staff through regular 1:1 meetings, performance monitoring and recognition of achievements.
* Recruit talent, fostering a high‑performing team that drives store success.
What You’ll Bring
* Prior management experience in a fast‑paced retail environment, ideally as an assistant or store manager.
* Strong teamwork and coaching skills with a proven ability to deliver high standards and results.
* A strategic mindset with a hands‑on approach to day‑to‑day store operations.
* Exceptional customer service orientation and enthusiasm for perfume.
* Commercial awareness, including KPIs such as sales, service, profit & loss.
* Flexibility to adapt to changing work patterns.
What You’ll Get
* Competitive base salary and annual KPI‑based bonus.
* Commission on key sales events and hours worked.
* 30 days holiday (pro‑rated to contract hours).
* Exclusive employee discounts: 20% off perfume and access to partner offers (Superdrug, 3 mobile, etc.).
* Incentives and prizes based on personal, team and store performance.
* Continuous learning and training opportunities.
* Well‑being benefits, including access to Wagestream, pension, health and more.
Equal Opportunity Employment
The Perfume Shop is an equal opportunity employer committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
We thank you for your interest; however, due to the high volume of applications, only those successful will be contacted. You are encouraged to continue applying for other roles that interest you.
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