Overview
At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £35,000, complemented by an average OTE ranging from £43,000 to £53,000. The RAC is the UK's leading breakdown service provider - a people-powered business of 4,000 'orange heroes' delivering the best-in-class motoring services for both private and business drivers. Our growth has created a fantastic opportunity for a skilled, field-based Roadside Mechanic to join our Roadside Patrol team.
Roadside support is at the very heart of our business. Our Roadside Mechanics deliver an exceptional and much-needed service for our members. If you have a passion for working with vehicles and helping others, this could be the right career move with RAC.
Responsibilities
* Deliver face-to-face breakdown assistance to RAC members as part of Roadside Patrol
* Handle diverse breakdowns and technical issues, applying technical, electrical, and diagnostic skills
* Provide excellent customer service and professional support on-site
* Utilise the latest vehicle technology with support from the technical team
Qualifications
* A Level 2 light vehicle maintenance qualification (or equivalent)
* Demonstrative technical, electrical, and diagnostic experience
* A customer-focused approach
* A full UK driving licence
Benefits
* Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of RAC
* Holiday allowance of 23 days & bank holidays rising to 25 with service
* No additional travel time - Start and finish on your driveway
* Option to join RAC’s Group Personal Pension scheme with employer contribution up to 6.5% on qualifying earnings
* 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with option to flex up to 10 x cover
* Family leave support including paid time off, flexibility and resources to balance work and family commitments
* Confidential personal support service, available 24/7 for you and any family members aged 16+ in your household
* Car salary sacrifice scheme – after 12 months of employment, with tax savings and electric vehicle options
* FREE RAC Ultimate Complete Breakdown Service from Day One
* Access to Orange Savings, our online discounts portal with thousands of savings on high street retailers, holidays, tech and more
* Terms and Conditions Apply
We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.
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