Freight Forwarder
About the Role
Our client is looking for an experienced Freight Forwarding Specialist to join their operations team. If you thrive in a fast-paced environment, enjoy tackling logistical challenges, and are passionate about providing outstanding service, this role is perfect for you. Our client believes that good logistics goes hand-in-hand with superior customer service. While you will have the opportunity to collaborate with clients globally including regions such as China, Southeast Asia, the Indian Subcontinent, the Middle East, and the USA, your primary focus will be on sea freight, specifically handling shipments to and from Turkey and the UK. Your expertise will ensure that deliveries are smooth and timely, contributing to their reputation for reliability.
Key Responsibilities Include:
1. Handling client enquiries and offering tailored solutions and services with competitive pricing.
2. Liaising with clients, overseas partners, and suppliers to coordinate shipments from origin to destination, ensuring smooth operations.
3. Providing clients with real-time shipment status updates via online dashboards, portals, or email based on the client's preference.
4. Obtaining, verifying and processing necessary shipping documentation, ensuring compliance with customs regulations (HMRC).