Are you someone who thrives in a fast-paced environment, loves solving problems, and enjoys working with both people and processes?
We’re partnering with a leading global engineering organisation to find a Customer Service Specialist who will play a key role in keeping operations running smoothly, from order to delivery.
You’ll be at the heart of the business, coordinating between customers, production, and internal teams to ensure everything lands exactly where it should, when it should!
What you'll be doing:
* Managing customer orders from start to finish
* Acting as the main point of contact for customers, providing updates and solutions
* Coordinating with production and purchasing teams to meet delivery timelines
* Handling order changes, returns, repairs, and escalations
* Creating and updating quotes, pricing, and customer data
* Using systems like SAP/CRM and Excel to track and manage workflows
* Proactively identifying issues and resolving them before they escalated
What we're looking for:
* Experience in customer service, sales support, or order processing, ideally within a manufacturing or engineering environment
* Strong organisational skills and attention to detail
* Confident communicator, both internally and externally
* Solid Excel skills is essential
Great benefits package on offer including a 12.30pm finish on a Friday, competitive salary, private healthcare and dental, life insurance and employee assistance programme!
If this job isn't quite right for you, but you are looking for a new position, please register with us (https://www.careers-page.com/conduco-resourcing/apply) and we will let you know of any suitable opportunities that become available.
Conduco Resourcing is committed to supporting diversity and inclusion in the workplace and will do everything we can to ensure that our candidates are presented with equal opportunities. If you have any questions regarding reasonable adjustments, please get in touch.
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