Company Description
An independent veterinary practice based in Cardonald, Glasgow
Be part of a small team of 9 veterinary professionals
Working Hours
37 hours per week (compressed hour) 4 days per week with a rota day off.
08:00-18:00 with 1 in 4 Saturday mornings, 08:30-12:30
Role Description
This is a full-time on-site role for a Veterinary Receptionist/Administrator at Naismith Vets in Glasgow. The role will involve client and animal care at the reception desk, appointment scheduling, client education, phone etiquette, and internal team communications.
Daily Routine
* Appointment Scheduling via veterinary software system
* Telephone and Outlook Email enquiries
* Account invoicing and daily balancing of the till
* Rota changes and appointment management
* Client Education and Communication
* Liaising with the veterinary and nursing team regarding animal care
Qualifications
* National 5 qualifications with English and Admin/Business
* HND or HNC Certificate
Holidays
6 weeks holiday which is inclusive of public holidays with an additional day to recognise your birthday.
Salary
Dependant on qualifications and experience
Personal Attributes
A bright enthusiastic person who is kind and empathetic to clients' feelings.
An ability to multitask and work under pressure when the need arises.
Attention to detail and prioritise your worklist.
Confident with animals and happy to greet them in a warm and welcoming way.
Applying for the Role
Send a CV with a cover letter to: or hand in to the practice at
2075 Paisley Road West, Cardonald, Glasgow, G52 3JH
Closing Date: 15th September 2025
Job Type: Full-time
Pay: £23,400.00-£27,000.00 per year
Benefits:
* Company pension
* Employee discount
Ability to commute/relocate:
* Hillington G52 3JH: reliably commute or plan to relocate before starting work (required)
Education:
* A-Level or equivalent (preferred)
Experience:
* customer service: 3 years (preferred)
Work Location: In person