Primary Job Purpose
An exciting opportunity has arisen for a Spa Therapist to join our Spa Team. The successful applicant will assist in delivering spa treatments to a high standard, promote all retail products such as skin care and makeup and upsell treatments with professionalism to enhance the guest Spa experience.
Job Description
Location: Melton
Primary Job Purpose: An exciting opportunity has arisen for a Spa Therapist to join our Spa Team. The successful applicant will assist in delivering spa treatments to a high standard, promote all retail products such as skin care and makeup and upsell treatments with professionalism to enhance the guest Spa experience.
About The Role
Roles and Responsibilities:
* Provide in-depth knowledge and advice in terms of procedures and products
* To have an understanding of all current spa promotional offers
* To focus on service excellence, up selling / retail performance
* Undertake a full assessment of client’s requirements and suitability of treatments and products offered.
* Carry out all treatments to the highest professional standard
* Ensure all spa areas are kept clean and tidy at all times and ensure treatment rooms are kept fully stocked with required products and items.
* Achieve product sales targets set by the Spa Manager
* Undertake reception duties in the Spa and occasionally in the Leisure Club including cash handling
* Maintain a high level of hygiene and tidy work area at all times
* Attend staff meetings and training when required, including promotional events which may be outside working hours
* Maintain a high standard of personal appearance and presentation at all times
* Comply with all legal requirements in respect of health and safety and welfare of staff and customers, COSSH and Manual handling
* Highlight maintenance issues within the spa and ensure these are reported to Spa manager
Key Skills
* Ability to undertake procedures and treatments to the client’s satisfaction
* Thrive of being Customer facing
* Full knowledge of products and the ability to sell appropriate items to individual clients
* Work as part of a team
* Engaging personality and great communicator
* Takes pride in role and has excellent attention to detail
* Ability to identify training needs
* Good time management and organisational skills
* Flexibility in undertaking other duties delegated by the Spa Manager
All staff Key Performance Measures
* To focus on the guest experience at all times and continually strive to delight time after time
* To see each guest as part of a long-term relationship not a one-time event
* To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
* To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
* To encourage our team to contribute to excellent working conditions for all
* To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
* Discounts across the resort, including family and friends
* Free onsite parking
* Progression and career development opportunities.
* Pension Scheme
* Free staff meals
* Free gym membership
* Access to wellness programmes
* Share of Resort’s service charges on monthly basis
* Extra days holiday after 2 years
Required Criteria
* NVQ Level 2 Beauty Therapy
* Willingness to undertake further training.
* Ability to provide clear instruction
* Excellent time management
* Great attention to detail
* Excellent communication and sales skills
* Reliable and able to work under pressure.
* Flexible approach to work
* Thrives on providing excellent Customer Service.
* In-depth knowledge of spa products and procedures and their effects
* Experience of selling and promoting products to customer
* Polite and informative
* High standard of personal appearance
* Respectful, Helpful Calm and engaging
* Takes pride in role
Desired Criteria
* NVQ Level 3 Beauty Therapy
* Thrives on routine daily tasks
* Knowledge of Temple spa products
* Knowledge of CORE
Closing Date
Saturday 27th December, 2025
Contract Type
Full-time
Salary
£13.50 Hourly
Seniority level
Not Applicable
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitality
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