Building Services Supervisor
Location: Northampton, NN4 7SG
Hours of work: 40
Contract Type: Permanent
We are seeking a Building Services Supervisor (BSS) to lead the day‑to‑day supervision of the Engineering Day and Shift Teams. The BSS will ensure the successful completion of planned preventative maintenance (PPM) and reactive repairs across mechanical, electrical building services and building fabric. This role is critical in ensuring maximum uptime and that client operations are consistently supported.
Reporting into the Technical Services Manager (TSM) and Site Lead, the Building Services Supervisor will play a key role in service delivery, compliance and continuous improvement.
Key Responsibilities
* Supervise, oversee and carry out PPM, reactive maintenance and emergency works in line with contract requirements.
* Act as the day‑to‑day lead for both Shift Engineers and Day Engineers, reporting into the TSM and Site Lead.
* Ensure all planned and reactive tasks are completed efficiently and to the required standards.
* Manage subcontractors as required, including overseeing specialist works and Safe Systems of Work (SSoWs).
* Support and adhere to ISS SSOW, HASAWA and all relevant health and safety legislation, championing a zero‑accident culture.
* Complete and maintain all required documentation, records and quality assurance procedures.
* Deliver toolbox talks, audit engineering works and ensure compliance with ISS and client governance standards.
* Support UK & Campus Engineering Leadership with improvements to SOPs, EOPs and technical solutions, including limited project support.
Professional and Personal Competencies/Qualifications
* Proven leadership experience within engineering operations.
* Electrical and/or Mechanical qualifications; suitably qualified in an engineering discipline.
* Strong experience in engineering operations within critical environments.
* Previous experience supervising engineering teams in an FM, banking or property‑related environment.
* Proactive approach with strong communication and stakeholder management skills.
* Sound knowledge of current Health & Safety legislation and safe working practices.
* NEBOSH or IOSH certification (desirable/required as per contract).
* Willingness to undertake AP (Authorised Person) training.
* Full UK driving licence.
EEO Statement
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. ISS is proud to be a diverse and inclusive employer and supports inclusive hiring practices in line with the UK government’s Disability Confident scheme.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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