About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, to being part of the pre‑screening activities of an eye‑test, through to helping our customers find the perfect eyewear solution – no two days will be the same. You will be based in store and report to the store manager.
Responsibilities
* Ordering, dispensing and collecting glasses and contact lenses
* Supporting with eye‑tests and pre‑screening activities
* Providing aftercare support through repairs and adjustments
* Completing operational and administrative tasks associated with dispensing prescriptions
* Maintaining shop floor standards
What you’ll need to have
* Passion for customer care
* Desire to learn
It would be great if you also have
* Worked in a retail or clinical environment
Benefits
* Discretionary quarterly bonus
* Generous employee discounts for you and a second person (terms and conditions apply)
* Clinical and non‑clinical career development opportunities
* Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
* Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
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