Document Controller / Compliance Assistant
📍 West Midlands
💼 Permanent
💰 Salary: DOE
Our client is a well-established retrofit and decarbonisation specialist, delivering a full range of sustainable energy and home-improvement measures to domestic properties. Their services include gas boiler replacements, external and internal wall insulation, underfloor and loft insulation, cavity wall insulation, solar PV installation, and air-source heat pumps.
Due to continued growth and a strong pipeline of work, they are seeking an experienced Document Controller / Compliance Assistant to join their office-based operations team in the West Midlands. This is a dual role, combining robust document-control responsibilities with hands-on compliance support within the social housing and retrofit sectors.
Core Responsibilities
Document Controller Duties
Document Management: Create, organise, store, and retrieve electronic and physical documents (drawings, reports, correspondence, etc.).
Control & Tracking: Maintain consistent naming conventions, version control, and document registers. Track revisions and distribution to ensure a complete audit trail.
Distribution: Issue documentation to relevant project teams, contractors, and stakeholders, ensuring the most up-to-date version is always accessible.
Quality Assurance: Review documents for accuracy, completeness, and alignment with company standards and regulatory requirements.
System Administration: Manage and maintain the Electronic Document Management System (EDMS), including supporting or training staff in its use.
Compliance: Ensure all documentation aligns with relevant legislation and standards such as building safety, GDPR, and industry best practice.
Compliance Assistant Duties
Administrative Support: Assist the Asset Management team with audit preparation, meeting coordination, and general compliance administration.
PAS 25: Must have experience with PAS 25 requirements.
Tenant Communication: Contact tenants to arrange essential safety checks (gas, fire, electrical, etc.), issuing letters, texts, or other communications.
Record Keeping: Maintain accurate compliance records across all relevant areas.
Contractor Coordination: Schedule and coordinate contractor appointments, ensuring work is completed to required standards.
Data & Performance Monitoring: Track contractor performance and assist with compliance monitoring.
Regulatory Adherence: Support compliance with legislation and standards relevant to social housing.
Skills & Qualifications
Experience in a document control role, ideally within construction, retrofit, or social housing.
Proficiency with EDMS platforms.
Strong organisational and time-management skills.
Knowledge of ISO (phone number removed):2018, the Golden Thread of information, and building safety legislation.
Strong communication and stakeholder-engagement skills.
Intermediate Microsoft Excel proficiency.
Experience with PAS 25.
Basic understanding of compliance principles, data protection, and health & safety legislation.
A proactive, flexible, and detail-focused approach to work