Job Description
Group Data Operations Manager
Hybrid - two days per week onsite in Liverpool
£75k - £85k + bonus & benefits
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Step into a newly defined data operations management position at the centre of a major data transformation. You’ll lead a small, capable team responsible for the reliability, performance, and observability of modern data platforms that power decisions across a complex, regulated organisation.
This is a hands-on leadership role, part strategist, part problem-solver - shaping how data operations are delivered across a modern cloud environment (AWS and Azure). If you thrive on improving how data pipelines run, building resilient systems, and driving operational excellence, this is your chance to make a visible impact in a high-profile business.
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What You’ll Do
* Lead data operations and second line support to ensure data pipelines, platforms, and integrations run reliably with full observability and proactive monitoring.
* Optimise performance across Snowflake and connected data platforms, driving continuous improvement and automation.
* Define and embed support models and operational standards for new data products and APIs.
* Guide a small, experienced team, fostering autonomy and technical excellence.
* Influence how the business delivers data operations - collaborating with data engineering, governance, quality, and IT to shape the future operating model.
What You’ll Bring
* Strong experience running and supporting data platforms or pipelines in production.
* Understanding of data flows, models, and warehousing principles - able to diagnose issues across systems without coding.
* Hands-on familiarity with platforms like Snowflake, Power BI, Alteryx, and modern observability tools.
* Working knowledge of AWS and/or Azure and how to run data workloads efficiently.
* A proven ability to lead a team and to manage and influence stakeholders across business and technology.
* Experience operating in a regulated or complex corporate environment.
Why This Role
* Play a key role in shaping a modern Data Operations function as part of a major transformation.
* Stay hands-on while developing leadership skills in a true DataOps environment.
* Enjoy a balanced hybrid model - two days per week in your local office (Liverpool or Glasgow) plus fully expensed travel between sites when needed.
* Join a forward-thinking organisation that values autonomy, technical credibility, and continuous improvement.
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Apply Now - If your CV isn’t up to date, don’t worry - send what you have, and we’ll take it from there.