Come and join our team!
As a Customer Service Assistant (CSA), you will support your store in delivering high standards of customer service, availability, presentation, compliance, and engagement with your local community.
You will work as part of a diverse and motivated team that aims to attract and delight customers daily, supporting the growth and evolution of our business.
Want to know more? Take a look at our role description here.
Normal working pattern for this role:
Working Day Shift start/end time
Sunday 4pm - 10pm
Monday 4pm - 10pm
Friday 4pm - 10pm
Saturday 4pm - 10pm
Our working patterns are non-contractual and may be subject to change.
The person we are looking for:
* Friendly and approachable
* A reliable team player
* Effective communication skills
* A positive attitude
* Engaged and self-motivated
* Willing to learn and adapt
* Basic numeracy, literacy, and IT skills
Our co-op will only recruit individuals who have passed the school leaver’s age. To find out the school leaver age, please visit this link.
Perks of the job:
* Competitive pay rates
* 20% discount in our food stores and other discounts across our businesses
* 22 days holiday plus bank holidays, increasing with service
* 5% employer pension contribution
* Death in service benefit
* Enhanced family leave and pay arrangements*
* Training and apprenticeship opportunities
* Discounts, deals, and cashback at over 900 retailers
* Financial wellbeing support, including Wagestream
* Access to Cycle To Work, Rental Deposit Scheme, and SmartTech after a qualifying period
* Employee Recognition Scheme
* Long Service Awards
* 24/7 remote GP service, including prescriptions, fitness, nutrition, and counselling
* Employee Assistance Programme
We aim to be flexible to help colleagues balance work and commitments, including studying, caring, or other employment.
*Enhanced on statutory terms, subject to service criteria.
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