Details
Location: City of London, London
Category: IT
Salary: Up to £41,723 per annum + Civil Service Pension, ICOM, Exhibitions
Contract type: Contract Contract
Hours: Full time
Telephone: 020 7323 8000
Business Analyst / Consultant
Full‑time, Hybrid (at least 3 days onsite). Fixed Term Contract until 3 May 2027 (with possibility for extension). £41,723 per annum pro rata. Apply by 12pm (midday) on Monday 1 December 2025.
The Role
This is an exciting opportunity for a business analyst / consultant to join the British Museum’s Information Services department to drive the Museum’s digital and technology transformation and improve cyber security.
In 2024, the British Museum received 6.5 million visitors, more than any other museum in the UK. Against this backdrop, the British Museum is now undergoing an extraordinary transformation, including with its technical development with many older legacy systems currently being updated with new technologies bringing opportunities for change and development.
You will play an essential role by identifying business challenges, sourcing new technologies, and managing change throughout the Museum. You will get the opportunity to work with stakeholders across the entire Museum, from Archives to Cybersecurity to Facilities Management to Collection Care. This is a unique opportunity to deliver change to one of the world’s most iconic and valuable cultural heritage institutions and be part of a community of people passionate about the values of the Museum and its 260‑year legacy of providing free access to the history of the world.
Key Responsibilities
* Understand existing business needs and individual stakeholder requirements. You will achieve this through discovery exercises, workshops, and stakeholder engagement.
* Document findings in report papers. Papers will clearly articulate existing challenges, scope of the project, objectives, options analysis, and recommendations.
* Engage with wider market and technology suppliers and test solutions, support procurement processes, and make recommendations.
* Manage change during implementation of complex projects to support benefits realisation.
About you
* 1 or more years’ experience working in a professional environment.
* Fantastic organisational skills and able to manage multiple ongoing projects in tandem.
* Excellent communication skills, orally and in writing. Able to clearly articulate existing business challenges, findings and recommendations through written reports and oral presentations.
* Able to establish relationships and work effectively across all levels of the organisation. The ideal candidate will also have experience working across different parts of large organisations, translating business needs into technical requirements.
* Able to evaluate and balance with sensitivity, needs of Museum departments against overall strategy.
* Demonstrable experience contributing to projects involving cybersecurity frameworks and compliance.
* Have an inquisitive mindset. The ideal candidate will be naturally curious with a passion for understanding how the organisation works and the ability to design new and improved processes.
Benefits
* Be a part of a world‑renowned institution, where history, culture, and innovation come together!
* 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays.
* Generous civil service pension scheme (find out more here).
* Complimentary exhibition tickets.
* Free entry at paid national museum and gallery exhibitions.
* Free and discounted entry to international cultural organisations.
* Interest‑free travel loans and rental deposit loans.
* Employee Assistance Programme for mental health support.
* 1 hour paid lunch break.
* Subsidised staff canteen.
* Discounts on gift shop purchases.
Our Values
* Care Deeply
* Embrace the Unknown
* Spark Curiosity
* Value Many Voices
Additional details
If you have any additional needs that we should be aware of to support you with your application, please provide details.
Equality statement
The British Museum is committed to promoting equality of opportunity for all employees and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated in line with their relevant knowledge, skills and experience.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre‑employment screening of Civil Servants.
National Museum Directors’ Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN
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