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People advisor

Birmingham (West Midlands)
South
People advisor
Posted: 10 January
Offer description

People Advisor – Lane7 (Hybrid Remote)



About Us

Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.

To be a success with Lane7, you’ll:

We’re looking for a confident, experienced HR professional who thrives in a fast-paced, people-focused environment. You’ll bring strong ER expertise, a proactive mindset, and the ability to build trust across all levels of the business.

* Have solid experience managing ER cases independently from start to finish.
* Are a clear, confident communicator who can coach managers and deliver training.
* Understand UK employment law and HR best practice.
* As People Advisor you will need to be organised, detail-focused, and comfortable managing policies, contracts, and documentation.
* Enjoy working with HR systems and improving processes.
* Have experience in and thrive in a dynamic, multi-site environment where no two days are the same.
* As People Advisor you need to bring a positive, solutions-focused approach and love supporting people.
* Have a Level 5 CIPD or higher

You’ll also:

* Know when to escalate high-risk or complex issues to the People Lead.
* Maintain confidentiality, professionalism, and sound judgement at all times.
* Collaborate closely with venue teams, operations, payroll, and external partners.
* Keep safety, compliance, and fairness at the centre of everything you do.





The Role



At Lane7, our people are the heartbeat of our brand. As a
People Advisor, you’ll play a key role in shaping the employee
experience across our venues—supporting managers, guiding teams, and ensuring
our people processes are consistent, compliant, and full of Lane7 personality.



You’ll be the go-to expert for all things HR, helping us
create a workplace where people feel supported, empowered, and set up to
thrive.



In this role, you will:




* Lead
end-to-end employee relations case management, including investigations,
disciplinaries, grievances, performance, and absence.

* Coach
and guide managers through ER processes, ensuring fairness, consistency,
and compliance.

* Maintain
and update HR policies, contracts, and handbooks, ensuring version control
and legal alignment.

* Manage
HR systems, ensuring data accuracy, reporting integrity, and smooth
workflows.

* Oversee
compliant onboarding processes, including right-to-work checks,
documentation, and system setup.

* Deliver
training to managers and teams on ER processes, people policies, and best
practice.

* Provide
day-to-day HR advice to managers and team members, acting as a trusted and
approachable point of contact.

* Support
the People Lead with people projects, engagement initiatives, and
continuous improvement.

* Produce
people metrics and insights to support decision-making and identify trends
or risks.

What We’ll Offer

* £40,000 Per annum
* 28 days holiday per year
* Private Health insurance & benefits through Vitality
* Company pension contribution
* Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
* 25% off food and drink
* Get involved with different social activities throughout the year through our team social calendar
* Annual team awards party
* Cycle2Work scheme partnered with Halfords
* Refer a friend scheme

Fancy being part of it all? Apply Now

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