Job Description
2nd Line IT Support Engineer – Azure Cloud | ColchesterColchester (On-site) | Up to £40,000 | Permanent Role – Immediate StartWe’re working with a well-established international business based just outside Colchester, seeking an experienced 2nd Line IT Support Engineer with strong Azure cloud expertise. This is a permanent position with an immediate start available.You’ll play a key role in supporting a global user base across both office and manufacturing environments, acting as a senior escalation point within a collaborative IT team. This is a great opportunity to join a fast-paced, tech-forward organisation with exposure to cloud infrastructure and enterprise systems.Key Responsibilities:
* Deliver 2nd line support across desktop, infrastructure, and cloud environments
* Support and manage Azure services (Azure AD, virtual machines, storage, backup)
* Administer Microsoft 365, including Intune and Autopilot
* Troubleshoot and resolve issues with hardware, software, and network systems
* Assist with ERP system support (Dynamics AX preferred)
* Work closely with colleagues across global sites to ensure smooth IT operations
* Support internal IT projects, upgrades, and automation initiatives
* Maintain documentation and ensure timely resolution of tickets
What We’re Looking For:
* Proven experience in a 2nd Line Support or similar technical role
* Strong hands-on knowledge of Azure cloud services
* Familiarity with Microsoft 365 and endpoint management tools
* Experience supporting ERP systems, ideally Dynamics AX
* Excellent troubleshooting skills across infrastructure, desktop, and cloud
* Confident communicator able to support users across multiple international sites
* Comfortable in both office and industrial environments
* Available to start immediately
What’s on Offer:
* Permanent position with long-term progression opportunities
* Salary up to £40,000
* Immediate start available
* Based on-site in Colchester with free parking
* Exposure to global IT operations and modern technology stacks
* Supportive, fast-paced team culture