Job Description
*HOSPITALITY EXPERIENCE IS ESSENTIAL*
The Brand
We're working with one of the UK’s fastest-growing food brands, known for their fresh, fun approach to quick dining.
They’ve nailed the vibes & now they’re looking for someone to really drive the commercial side of marketing and take their CRM, loyalty, delivery and in-store strategy to the next level.
The Role
This Head of Growth role is a bit of a hybrid — not just your standard performance or brand role. This person needs to be data-driven, yes, but also someone who gets loyalty, understands delivery partners (like Just Eat/Deliveroo), and knows how to bring customers into physical restaurants, not just drive online growth.
You’ll be leading a small but mighty team, working cross-functionally with brand, ops, tech and commercial, and be the key person driving:
* CRM & loyalty growth – turning a big app launch into long-term customer value
* Delivery performance – working with platforms like Deliveroo, UberEats and Just Eat to increase visibility, promos and ROI
* Local restaurant marketing – bringing in-store campaigns to life and driving footfall to physical locations
* Promotions, pricing & menu strategy – making data-driven decisions that boost bottom-line impact
There’s a solid foundation already — what they need now is someone who can come in, own it, and elevate it.
The Person
You’ve got an incredible backround in marketing, a hospitality or QSR background and a real passion for building data-led campaigns that don’t just look good, but actually move the needle.
You're probably a Senior Manager ready to step up, or already at Head of level and looking for a more dynamic, fast-paced brand. You’re comfortable being both strategic and executional — rolling up your sleeves is second nature.
You’ll thrive if you’re:
* Fluent in CRM, loyalty, and customer retention
* Experienced in working with delivery platforms
* Comfortable with restaurant marketing and driving in-store traffic
* Friendly, collaborative, and great with people – not just a numbers brain
* Someone who loves fast-paced, high-growth, ever-evolving brands
*HOSPITALITY EXPERIENCE IS ESSENTIAL*
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