Job Purpose:
Supporting internal sales function by sales order processing and order queries.
Responsibilities:
1. Responsible for daily order loading and order queries, including any electronic order processing
2. To support all aspects of the sales activity to help the business achieve both team and company targets
3. Priorities own tasks to ensure agreed deadline or SLA is achieved
4. Ownership of customer queries in an efficient and professional manner to an early resolution
5. Develop strong relationships with Internal Sales
6. Escalate any issues in a timely manner to the Sales Operations Team Leader or Manager
7. Proactively support the business working a shift pattern, as required
Knowledge Skills and Experience
8. Strong attention to detail
9. Process driven & results orientated
10. Customer focused
11. Excellent organization skills
12. Effective time management and prioritizing skills
13. Numerate
14. Excellent communication skills
15. Excellent customer relations skills
16. SAP R3 (preferable)
17. Working knowledge of Word, Excel, Outlook
18. Can work well under pressure
Key Skills
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
19. Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
20. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
21. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
22. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
23. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
24. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!