Purpose of Role
Reporting to the Head of Supply Chain, the Logistics & Warehouse Manager is responsible for leading, organising, and optimising all warehouse operations to ensure the efficient, safe, and accurate handling of goods within a leading luxury distributor.
This role oversees the full lifecycle of inventory from receipt and storage through to dispatch while maintaining high standards of quality, productivity, and compliance. The Logistics & Warehouse Manager drives continuous improvement, ensures effective team leadership, and supports the wider supply chain function by delivering reliable stock availability, timely order fulfilment, and cost-efficient operational performance.
Working cross-functionally with procurement and customer service teams, the role ensures the warehouse operates as a well-controlled, service-driven environment that supports overall business objectives.
Key Responsibilities
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Oversee daily warehouse operations and ensure efficient workflow across receipts, storage, and dispatch
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Develop and implement IT system process improvements to increase operational efficiency
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Act as the key point of contact for warehouse inventory systems and transaction queries
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Manage export documentation for overseas shipments and customer collections
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Maintain accurate inventory levels and conduct regular stock checks
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Monitor and manage freight partners to ensure high service levels
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Ensure full compliance with health, safety, and regulatory standards
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Lead, train, and supervise warehouse staff to achieve performance targets
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Coordinate closely with procurement and customer service teams
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Monitor warehouse KPIs including accuracy, productivity, and on-time dispatch
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Manage warehouse layout, space utilisation, and equipment maintenance
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Handle performance reviews, workforce scheduling, and staffing requirements
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Resolve operational issues and escalate where necessary
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Proactively monitor and maintain health & safety standards within the warehouse
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Ensure high standards of quality control and minimise product damage
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Act as key holder with shared responsibility for site security
Experience, Knowledge, Skills, Abilities and Qualifications
Essential:
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Previous experience as a warehouse manager
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IT-orientated with a focus on driving efficiency through systems and processes
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Strong all-round IT knowledge with a desire to improve processes through system use
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Excellent communication skills at all levels
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Strong attention to detail
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Excellent time management and organisational skills
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Strong problem-solving ability
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Experience with inventory management and stock control
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Forklift Licence and experience operating warehouse MHE
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Experience with warehouse automation or WMS systems
Desirable:
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Experience supporting or managing health & safety processes
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Experience in fast-paced environments managing small to medium teams
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Experience with Oracle NetSuite
Monday to Thursday 8am to 5pm and Friday 8am to 2:30pm