Overview
Roadchef is the 3rd largest Motorway Service Area on the UK network. As a Site Director (General Manager) you will play a pivotal role in driving the continued success of our Company, leading a team across a Motorway Service Area with multiple brand partners.
We partner with brands including McDonald’s, Costa, Leon, WHSmith, Co-Op, Days Inn hotels, Cornish Bakery, and our own catering brands.
Our mission is to de-stress and delight Britain's road users, with a vision to make Britain's roads a safer and happier place by elevating the mood of every road user.
Responsibilities
* Lead, coach and inspire your team through exemplary leadership, recognition and development to sustain peak performance.
* Drive customer satisfaction metrics aligned to each brand, operational excellence and sales performance across the Site.
* Ensure compliance with all legislation and standards, including Health & Safety, Food Safety, Gaming and other regulatory areas.
* Deliver the site’s yearly performance with a commercial mindset and attention to detail.
Qualifications / Ideal Profile
* A true People Leader with a proven track record of leading from the front.
* Proven ability to deliver KPI milestones and breakthrough results, overcoming challenges and setbacks.
* Experience coaching and developing internal talent and building team capability.
* Ability to conceive ideas that challenge the status quo in a constructive way.
* Willingness to adopt and integrate best practices from others.
* Commitment to diversity and inclusive culture, with the potential for everyone to make a difference.
* Experience managing a diverse, complex business in hospitality or retail at a stand-alone or Area level with teams of 150+.
Salary & Benefits
Salary up to £70,000 depending on experience. Benefits include:
* Roadchef Discount Card
* Benefits website – comprehensive discounts
* Long Service awards
* Fully expensed company car or car allowance
* Company Pension
* Life assurance
* Free parking
Additional Information
Roadchef is an equal opportunity employer. We recruit based on experience and skills and welcome applications from all individuals.
Employment Type: Full-time
Seniority level: Director
Job function: Management and Manufacturing; Industries: Hospitality
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