Location: London, NW10 6PW
Pay: £16.43 per hour
Hours: 56 hours per week, 12 hour shifts, 6 on 3 off including days, nights, weekends and bank holidays.
Benefits: Career progression, learning and development opportunities, mentorship, brand discounts and cash back schemes.
As an Operations Analyst, you will be central to the smooth and secure running of our OCI co‑location facilities. Reporting to the Operations Supervisor, you will work closely with stakeholders including senior representatives from OCI, GPS, and on‑site data centre teams. This customer‑facing role requires professionalism, a positive attitude and strong communication skills.
In this role you will be responsible for access control, visitor management and real‑time monitoring of security, communications and fire/life safety systems. You will respond promptly to alarms, coordinate appropriate responses and ensure accurate documentation of all incidents.
Job Description
Responsibilities:
You’ll play a vital part in keeping people, property and information safe. That includes:
* Maintain strict access and egress control measures for the assigned co‑location to prevent unauthorised access.
* Monitor security, communication and fire/life safety systems via the provided monitoring systems.
* Monitor and respond to alarms, dispatch personnel as needed and document all incidents.
* Act as a proactive team member during incidents, taking detailed notes, communicating updates and providing relevant information to management.
* Maintain comprehensive logs and reports, ensuring all stakeholders are informed of any impactful events.
* Answer multi‑line telephones professionally and dispatch security resources via radio.
* Dispatch patrol officers to check and secure access areas and respond to incidents.
Note: The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.
Qualifications
What we’re looking for:
* SIA licence.
* Flexibility to work days, nights and weekends.
* Right to work in the UK with a 5‑year checkable history.
* British nationality and UK residency for the past 5 years (due to site requirements).
* Strong communication skills in English—both written and spoken.
Benefits
* Securitas Perks: discounts on a variety of retailers, services and everyday spending.
* Dental Plans: cash back towards everyday dental costs (examinations, X-rays, treatment).
* HSF Health Plan: cash plans covering medical costs (dental check‑ups, contact lenses, acupuncture).
* Cycle to Work: cost‑effective way of obtaining a bike or cycling equipment.
* Specsavers: discounts on eye tests and spectacles.
* WeCare: 24/7 online GP, mental health support, get‑fit programme.
* Toothfairy: online dental advice and guidance.
* Pension Plan: employer contribution plus tax relief on contributions.
* Payroll ISA: savings account for long‑term goals.
* Free Mortgage Advice.
* Financial Wellbeing Hub.
* Death in Service Benefit: life assurance for permanent employees.
Diversity & Inclusion
We are an inclusive employer, proud of our Level 2 Disability Confident status. We celebrate diversity with events such as BSL Week, International Women’s Day, PRIDE, and Black History Month.
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