General Manager – Leading QSR Brand
Location: Liverpool
Salary: Up to £42,000
About the Role:
We are looking for an experienced and driven General Manager to lead a high-performing team in a thriving Quick Service Restaurant (QSR) environment. This is a fantastic opportunity for a strategic and hands-on leader to take ownership of the day-to-day operations, ensuring exceptional customer service, strong team performance, and efficient restaurant management.
As General Manager, you will be responsible for maintaining the highest operational standards, driving profitability, and delivering a seamless customer experience that reflects the brand's reputation for quality and service. You will lead by example, inspire your team, and ensure the restaurant operates smoothly and efficiently.
Key Responsibilities:
* Oversee the daily operations of the restaurant, ensuring compliance with company policies and industry standards.
* Drive sales growth and profitability by optimising resources and managing costs effectively.
* Recruit, train, and develop team members, fostering a positive and motivated working environment.
* Ensure high standards of food quality, cleanliness, and customer service are consistently delivered.
* Monitor and manage stock levels, inventory, and supplier relationships.
* Handle customer queries and complaints professionally, maintaining brand reputation.
* Implement health and safety procedures, ensuring full compliance with regulatory requirements.
* Analyse performance metrics, identifying areas for improvement and driving change where needed.
What We're Looking For:
* Proven experience as a General Manager or Restaurant Manager within the QSR or hospitality sector.
* Strong leadership and people management skills, with the ability to inspire and motivate a team.
* Excellent operational and organisational abilities, capable of handling a fast-paced environment.
* A commitment to delivering outstanding customer service and maintaining high operational standards.
* Financial acumen, with experience in budgeting, forecasting, and profit and loss management.
* Knowledge of health, safety, and food hygiene regulations.
* Exceptional communication skills and a hands-on, problem-solving attitude.
What's in it for You?
* Competitive Salary: Up to £42,000, reflecting experience and commitment.
* Career Development: Opportunities to grow within a leading QSR brand.
* Supportive Work Environment: Join a team that values dedication, teamwork, and excellence.
* Operational Autonomy: The chance to lead and make impactful decisions.
* Recognition and Rewards: Be part of a brand that recognises hard work and celebrates success.
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